9.30 – 10.00
Welcome Address
Hear from leading Irish Retailers on their online journey
10.00 – 10.20
Who is your Customer ?
Understanding the online shopping experience through your customers eyes
10.20 – 10.40
What does your customer see ?
The importance of strong online merchandising
10.40 – 11.00
Are you being served ?
Boost your customer service and upsell capability using Chatify
11.00 – 11.30 Coffee Break & Networking
11.30- 11.50
Why should I read your email ?
Stand out from the competition with a strong email marketing strategy
11.50- 12.10
Personalise the customer experience
Boost product sales and AOV by offering a personalised experience
12.10 – 12.30
Why should I keep coming back ?
Retention tactics to keep your customers coming back
12.30 – 13.30 Lunch & Networking & Post Lunch Fun !
13.30 – 14.00
Supercharge your Online Store with AB Commerce & Magico
Optimise your online store with AB Commerce and hear our plans for 2023 and beyond
14.00 – 14.20
Get your orders out with maximum efficiency
Effective fulfilment using Wave OMS
14.20 – 14.50
Trends for 2023 Panel Discussion
Hear from a range of experts & retailers on key trends for 2023
14.50 – 15.00 Closing Address